Who to Contact

The Support Center provides assistance with general technology questions, network connectivity, application support and printing.

  • Phone 515-271-3001
  • Submit a ticket
  • Walk-in Visits: Lower level of Carnegie Hall.

College and School IT Staff

Office of Information Technology Staff

Kovalchick, Ann, CITO Office of Information Technology 515 271 2345

Embree, Angie Director, Computer Information Services, 1-515-271-1843

Bertocki, Josh Senior Programmer Analyst, 1-515-271-3124
Clancy, Paul Database Administrator, 802-888-8502
Goffman, Howard Database Administrator, 1-515-271-2166
Open  Identity and Access Management Software Engineer
Naylor, Joe Programmer Analyst, 1-515-271-2792
Nekola, Treye  Database Administrator 1-515-271-2357
Severs, Don Database Administrator, 1-515-271-4179
Spoon, Tyler Programmer Analyst, 1-515-271-4105
Woodard, Donna Lead Programmer Analyst, 1-515-271-2290

Sabin, Jeff Director, Communication & Network Services, 1-515-271-2935

Cox, Larry Network Engineer 2, 1-515-271-3641
Fucaloro, Mike Network Engineer 2, 1-515-271-4735
Hector, Ben Network Engineer 2, 1-515-271-2347
Mielke, Chris Network Engineer 3, 1-515-271-4640
Perin, Mike Network Engineer 3, 1-515-271-2802
Ramaley, Dan Network Engineer 2, 1-515-271-4540
Jensen, Bill Network Engineer 2, 1-515-271-3065
Johnson, Patsy Network Engineer 1, 1-515-271-2453

Kass, Ken Director, Client Support Services, 1-515-271-4007

Clark, William User Support Analyst I, 515-271-3001
Heijerman, Tom, User Support Analyst II 1-515-271-3001
Hess, Suzanne, Learning Management System Analyst
McNab, James Multimedia Producer, 1-515-271-2842
Martens, Chad, Classroom Support Analyst, 515-271-3001
Purcell, Chris Web Services Specialist, 515-271-2356
Reeves, Rob, User Support Analyst II, 515-271-3214
Strum, Matt Classroom Support Analyst, 1-515-271-4039
Toussaint, Brad Technology Projects Specialist, 1-515-271-2687
Wu, James User Support Analyst II, 1-515-271-4696

Murphy, Linda Budget Manager, Telecom 1-515-271-3918

Griffin, Stephanie Telecommunications Specialist, 1-515-271-1811
Spear, Lola Console Operator, 1-515-271-2011