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Update on Java v7u55 causing issues with Blackboard tools

Updating computers to the latest version of Java (7u55) will cause errors inside Blackboard Chat and Virtual Classroom tools.  This is a known issue with Blackboard Support and some people have reported issues with Math Editor as well.  Until a … Continue reading

Resolved: Error on papercut.drake.edu

Update: The issue has been resolved. We are working to resolve an error with the login page on papercut.drake.edu and will post more information as it is available. Update: most browsers should be able to add an exception  or click … Continue reading

What you need to know about the ‘Heartbleed’ bug

On April 7th, a security flaw known as Heartbleed was publicly disclosed in a piece of software that the majority of secure websites (those starting with ‘https’) use to encrypt personal information in an attempt to secure it.  When exploited, … Continue reading

Safe Assign Update and Outage on Sat. 4/26th

SafeAssign central services will undergo maintenance that requires a service outage on Saturday, April 26th at 9:00am – 11:00am CST, which means Blackboard will be accessible but Safe Assign plug in will be down.  If people need to use Safe … Continue reading